Communication

Below are all episodes tagged with the keyword “Communication.”

Developing Long-term Client…

Mar 16, 2017 @ 11AM MT

Special guest Susan Snipes joins the show to talk about building long-term client relationships. We define good client relationships and what factors make a relationship long-term. We also discuss strategies for fostering long-term engagements, like post-project follow ups and…

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Demystifying Web Design…

Feb 02, 2017 @ 11AM MT

Can you explain web design to your clients in terms they understand? Improve sales and client relationships by breaking down technical language barriers! Emily and Lea explain how common industry terms are quite uncommon for clients! With various analogies and scenarios, they…

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Success from Failure

Jan 19, 2017 @ 11AM MT

Web developer and entrepreneur Erik Reagan returns to the show to talk about failure and success. He shares his own lessons learned about failing and finding professional success from those failures. We discuss what success and failure really is (hint: it isn't you), as well…

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Professionalism

Aug 13, 2015 @ 11AM MT

Creative director and SuperFriendly founder Dan Mall stops by the show to explain what professionalism is to him: communication and accountability. We expand on these main points with anecdotes and samples, and Dan shares resources to help raise the standards of professionalism…

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Project Management for…

Feb 20, 2014 @ 11AM MT

No matter what CMS you use, there is one thing you can count on for every build: project management. Designer and developer Eliza Wee joins the show to share her lessons learned in project management as the de facto PM for her client services work. She shares her strategies for…

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Managing Transitions

Aug 22, 2013 @ 11AM MT

For the inaugural episode of CTRL+CLICK CAST, we discuss the transition from EE Podcast to CTRL+CLICK, as well as Lea's transition from LeaLea Design to Emily Lewis Design. We share communication, design, branding and dev decisions, and how priorities dictated where time and…

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